Changeset

--- /dev/null	Thu Jan 01 00:00:00 1970 +0000
+++ b/mod_incidents_handling/mod_incidents_handling.lua	Sun Feb 10 22:40:18 2013 +0000
@@ -0,0 +1,681 @@
+-- This plugin implements XEP-268 (Incidents Handling)
+-- (C) 2012, Marco Cirillo (LW.Org)
+
+-- Note: Only part of the IODEF specifications are supported.
+
+module:depends("adhoc")
+
+local datamanager = require "util.datamanager"
+local dataforms_new = require "util.dataforms".new
+local st = require "util.stanza"
+local id_gen = require "util.uuid".generate
+
+local pairs, ipairs, os_date, os_time, string, table, tonumber = pairs, ipairs, os.date, os.time, string, table, tonumber
+
+local xmlns_inc = "urn:xmpp:incident:2"
+local xmlns_iodef = "urn:ietf:params:xml:ns:iodef-1.0"
+
+incidents = {}
+local my_host = module:get_host()
+
+local expire_time = module:get_option_number("incidents_expire_time", 0)
+
+-- Incidents Table Methods
+
+local _inc_mt = {} ; _inc_mt.__index = _inc_mt
+
+function _inc_mt:init()
+	self:clean() ; self:save()			
+end
+
+function _inc_mt:clean()
+	if expire_time > 0 then
+		for id, incident in pairs(self) do
+			if ((os_time() - incident.time) > expire_time) and incident.status ~= "open" then
+				incident = nil
+			end
+		end
+	end
+end
+
+function _inc_mt:save()
+	if not datamanager.store("incidents", my_host, "incidents_store", incidents) then
+		module:log("error", "Failed to save the incidents store!")
+	end
+end
+
+function _inc_mt:add(stanza, report)
+	local data = stanza_parser(stanza)
+	local new_object = {
+		time = os_time(),
+		status = (not report and "open") or nil,
+		data = data
+	}
+
+	self[data.id.text] = new_object
+	self:clean() ; self:save()
+end
+
+function _inc_mt:new_object(fields, formtype)
+	local _contacts, _related, _impact, _sources, _targets = fields.contacts, fields.related, fields.impact, fields.sources, fields.targets
+	local fail = false
+
+	-- Process contacts
+	local contacts = {}
+	for _, contact in ipairs(_contacts.tags) do
+		local address, atype, role, type = contact:get_text():match("^(%w+)%s(%w+)%s(%w+)%s(%w+)$")
+		if not address or not atype or not arole or not type then fail = true ; break end
+		contacts[#contacts + 1] = {
+			role = role,
+			ext_role = (role ~= "creator" or role ~= "admin" or role ~= "tech" or role ~= "irt" or role ~= "cc" and true) or nil,
+			type = type,
+			ext_type = (type ~= "person" or type ~= "organization" and true) or nil,
+			jid = (atype == "jid" and address) or nil,
+			email = (atype == "email" and address) or nil,
+			telephone = (atype == "telephone" and address) or nil,
+			postaladdr = (atype == "postaladdr" and address) or nil
+		}
+	end
+
+	local related = {}
+	for _, related in ipairs(_related.tags) do
+		local fqdn, id = related:get_text():match("^(%w+)%s(%w+)$")
+		if fqdn and id then related[#related + 1] = { text = id, name = fqdn } end
+	end
+
+	local _severity, _completion, _type = _impact:get_child("value"):get_text():match("^(%w+)%s(%w+)%s(%w+)$")
+	local impact = { lang = "en", severity = _severity, completion = _completion, type = _type }
+
+	local sources = {}
+	for _, source in ipairs(_sources.tags) do
+		local address, cat, count, count_type = source:get_text():match("^(%w+)%s(%w+)%s(%w+)%s(%w+)$")
+		if not address or not cat or not count or not count_type then fail = true ; break end
+		local cat, cat_ext = get_type(cat, "category")
+		local count_type, count_ext = get_type(count_type, "counter")
+
+		sources[#sources + 1] = {
+			address = { cat = cat, ext = cat_ext, text = address },
+			counter = { type = count_type, ext_type = count_ext, value = count }
+		}
+	end
+
+	local targets = {}
+	for _, target in ipairs(_targets.tags) do
+		local address, cat, noderole = target:get_text():match("^(%w+)%s(%w+)%s(%w+)$")
+		if not address or not cat or not node_role then fail = true ; break end
+		local cat, cat_ext = get_type(cat, "category")
+
+		targets[#targets + 1] = {
+			addresses = { text = address, cat = cat, ext = cat_ext }
+		}
+	end
+
+	local new_object = {}
+	if not fail then
+		new_object["time"] = Os_time()
+		new_object["status"] = (formtype == "request" and "open") or nil
+		new_object["data"] = {
+			id = { text = id_gen(), name = my_host },
+			contacts = contacts,
+			related = related,
+			impact = impact,
+			sources = sources,
+			targets = targets
+		}
+		
+		self[new_object.data.id.text] = new_object
+		return new_object.data.id.text
+	else return false end
+end
+
+-- // Util and Functions //
+
+local function ft_str()
+	local d = os_date("%FT%T%z"):gsub("^(.*)(%+%d+)", function(dt, z) 
+		if z == "+0000" then return dt.."Z" else return dt..z end
+	end)
+	return d
+end
+
+local function get_incident_layout(i_type)
+	local layout = {
+		title = (i_type == "report" and "Incident report form") or (i_type == "request" and "Request for assistance with incident form"),
+		instructions = "Started/Ended Time, Contacts, Sources and Targets of the attack are mandatory. See RFC 5072 for further format instructions.",
+		{ name = "FORM_TYPE", type = "hidden", value = "http://jabber.org/protocol/commands" },
+		
+		{ name = "name", type = "hidden", value = my_host },
+		{ name = "entity", type ="text-single", label = "Remote entity to query" },
+		{ name = "started", type = "text-single", label = "Incident Start Time" },
+		{ name = "ended", type = "text-single", label = "Incident Ended Time" },
+		{ name = "reported", type = "hidden", value = ft_str() },
+		{ type = "fixed", value = "Contacts entries format is: <address> <role> [type (email or jid, def. is jid)] - separated by new lines" },
+		{ name = "contacts", type = "text-multi", label = "Contacts" },
+		{ type = "fixed", value = "Related incidents entries format is: <CSIRT's FQDN> <Incident ID> - separated by new lines" },
+		{ name = "related", type = "text-multi", label = "Related Incidents" },
+		{ type = "fixed", value = "Impact assessment format is: <severity> <completion> <type>" },
+		{ name = "impact", type = "text-single", label = "Impact Assessment" },
+		{ type = "fixed", value = "Attack sources format is: <address> <category> <count> <count-type>" },
+		{ name = "sources", type = "text-multi", label = "Attack Sources" },
+		{ type = "fixed", value = "Attack target format is: <address> <category> <noderole>" },
+		{ name = "targets", type = "text-multi", label = "Attack Sources" }
+	}
+
+	if i_type == "request" then
+		table.insert(layout, { 
+			name = "expectation",
+			type = "list-single",
+			label = "Expected action from remote entity",
+			value = {
+				{ value = "nothing", label = "No action" },
+				{ value = "contact-sender", label = "Contact us, regarding the incident" },
+				{ value = "investigate", label = "Investigate the entities listed into the incident" },
+				{ value = "block-host", label = "Block the involved accounts" },
+				{ value = "other", label = "Other action, filling the description field is required" }
+			}})
+		table.insert(layout, { name = "description", type = "text-single", label = "Description" })
+	end
+
+	return dataforms_new(layout)
+end
+
+local function render_list(incidents)
+	local layout = {
+		title = "Stored Incidents List",
+		instructions = "You can select and view incident reports here, if a followup/response is possible it'll be noted in the step after selection.",
+		{ name = "FORM_TYPE", type = "hidden", value = "http://jabber.org/protocol/commands" },
+		{ 
+			name = "ids",
+			type = "list-single",
+			label = "Stored Incidents",
+			value = {}
+		}
+	}
+
+	-- Render stored incidents list
+
+	for id in pairs(incidents) do
+		table.insert(layout[2].value, { value = id, label = id })
+	end
+
+	return dataforms_new(layout)
+end
+
+local function insert_fixed(t, item) table.insert(t, { type = "fixed", value = item }) end
+
+local function render_single(incident)
+	local layout = {
+		title = string.format("Incident ID: %s - Friendly Name: %s", incident.data.id.text, incident.data.id.name),
+		instructions = incident.data.desc.text,
+		{ name = "FORM_TYPE", type = "hidden", value = "http://jabber.org/protocol/commands" }
+	}
+
+	insert_fixed(layout, "Start Time: "..incident.data.start_time)
+	insert_fixed(layout, "End Time: "..incident.data.end_time)
+	insert_fixed(layout, "Report Time: "..incident.data.report_time)
+
+	insert_fixed(layout, "Contacts --")
+	for _, contact in ipairs(incident.data.contacts) do
+		insert_fixed(layout, string.format("Role: %s Type: %s", contact.role, contact.type))
+		if contact.jid then insert_fixed(layout, "--> JID: "..contact.jid..(contact.xmlns and ", XMLNS: "..contact.xmlns or "")) end
+		if contact.email then insert_fixed(layout, "--> E-Mail: "..contact.email) end
+		if contact.telephone then insert_fixed(layout, "--> Telephone: "..contact.telephone) end
+		if contact.postaladdr then insert_fixed(layout, "--> Postal Address: "..contact.postaladdr) end
+	end
+
+	insert_fixed(layout, "Related Activity --")	
+	for _, related in ipairs(incident.data.related) do
+		insert_fixed(layout, string.format("Name: %s ID: %s", related.name, related.text))
+	end
+
+	insert_fixed(layout, "Assessment --")
+	insert_fixed(layout, string.format("Language: %s Severity: %s Completion: %s Type: %s",
+		incident.data.assessment.lang, incident.data.assessment.severity, incident.data.assessment.completion, incident.data.assessment.type))
+
+	insert_fixed(layout, "Sources --")
+	for _, source in ipairs(incident.data.event_data.sources) do
+		insert_fixed(layout, string.format("Address: %s Counter: %s", source.address.text, source.counter.value))
+	end
+
+	insert_fixed(layout, "Targets --")
+	for _, target in ipairs(incident.data.event_data.targets) do
+		insert_fixed(layout, string.format("Address: %s Type: %s", target.address, target.ext))
+	end
+
+	if incident.data.expectation then
+		insert_fixed(layout, "Expected Action: "..incident.data.expectation.action)
+		if incident.data.expectation.desc then
+			insert_fixed(layout, "Expected Action Description: "..incident.data.expectation.desc)
+		end
+	end
+
+	if incident.type == "request" and incident.status == "open" then
+		table.insert(layout, { name = "response-datetime", type = "hidden", value = ft_str() })
+		table.insert(layout, { name = "response", type = "text-single", label = "Respond to the request" })
+	end
+
+	return dataforms_new(layout)
+end
+
+local function get_type(var, typ)
+	if typ == "counter" then
+		local count_type, count_ext = var, nil
+		if count_type ~= "byte" or count_type ~= "packet" or count_type ~= "flow" or count_type ~= "session" or
+		   count_type ~= "alert" or count_type ~= "message" or count_type ~= "event" or count_type ~= "host" or
+		   count_type ~= "site" or count_type ~= "organization" then
+			count_ext = count_type
+			count_type = "ext-type"
+		end
+		return count_type, count_ext
+	elseif typ == "category" then
+		local cat, cat_ext = var, nil
+		if cat ~= "asn" or cat ~= "atm" or cat ~= "e-mail" or cat ~= "ipv4-addr" or
+		   cat ~= "ipv4-net" or cat ~= "ipv4-net-mask" or cat ~= "ipv6-addr" or cat ~= "ipv6-net" or
+		   cat ~= "ipv6-net-mask" or cat ~= "mac" then
+			cat_ext = cat
+			cat = "ext-category"
+		end
+		return cat, cat_ext
+	end
+end
+
+local function do_tag_mapping(tag, object)
+	if tag.name == "IncidentID" then
+		object.id = { text = tag:get_text(), name = tag.attr.name }
+	elseif tag.name == "StartTime" then
+		object.start_time = tag:get_text()
+	elseif tag.name == "EndTime" then
+		object.end_time = tag:get_text()
+	elseif tag.name == "ReportTime" then
+		object.report_time = tag:get_text()
+	elseif tag.name == "Description" then
+		object.desc = { text = tag:get_text(), lang = tag.attr["xml:lang"] }
+	elseif tag.name == "Contact" then
+		local jid = tag:get_child("AdditionalData").tags[1]
+		local email = tag:get_child("Email")
+		local telephone = tag:get_child("Telephone")
+		local postaladdr = tag:get_child("PostalAddress")
+		if not object.contacts then
+			object.contacts = {}
+			object.contacts[1] = {
+				role = tag.attr.role,
+				ext_role = (tag.attr["ext-role"] and true) or nil,
+				type = tag.attr.type,
+				ext_type = (tag.attr["ext-type"] and true) or nil,
+				xmlns = jid.attr.xmlns,
+				jid = jid:get_text(),
+				email = email,
+				telephone = telephone,
+				postaladdr = postaladdr
+			}
+		else
+			object.contacts[#object.contacts + 1] = { 
+				role = tag.attr.role,
+				ext_role = (tag.attr["ext-role"] and true) or nil,
+				type = tag.attr.type,
+				ext_type = (tag.attr["ext-type"] and true) or nil,
+				xmlns = jid.attr.xmlns,
+				jid = jid:get_text(),
+				email = email,
+				telephone = telephone,
+				postaladdr = postaladdr
+			}
+		end
+	elseif tag.name == "RelatedActivity" then
+		object.related = {}
+		for _, t in ipairs(tag.tags) do
+			if tag.name == "IncidentID" then
+				object.related[#object.related + 1] = { text = t:get_text(), name = tag.attr.name }
+			end
+		end
+	elseif tag.name == "Assessment" then
+		local impact = tag:get_child("Impact")
+		object.assessment = { lang = impact.attr.lang, severity = impact.attr.severity, completion = impact.attr.completion, type = impact.attr.type } 
+	elseif tag.name == "EventData" then
+		local source = tag:get_child("Flow").tags[1]
+		local target = tag:get_child("Flow").tags[2]
+		local expectation = tag:get_child("Flow").tags[3]
+		object.event_data = { sources = {}, targets = {} }
+		for _, t in ipairs(source.tags) do
+			local addr = t:get_child("Address")
+			local cntr = t:get_child("Counter")
+			object.event_data.sources[#object.event_data.sources + 1] = {
+				address = { cat = addr.attr.category, ext = addr.attr["ext-category"], text = addr:get_text() },
+				counter = { type = cntr.attr.type, ext_type = cntr.attr["ext-type"], value = cntr:get_text() }
+			}
+		end
+		for _, entry in ipairs(target.tags) do
+			local noderole = { cat = entry:get_child("NodeRole").attr.category, ext = entry:get_child("NodeRole").attr["ext-category"] }
+			local current = #object.event_data.targets + 1
+			object.event_data.targets[current] = { addresses = {}, noderole = noderole }
+			for _, tag in ipairs(entry.tags) do				
+				object.event_data.targets[current].addresses[#object.event_data.targets[current].addresses + 1] = { text = tag:get_text(), cat = tag.attr.category, ext = tag.attr["ext-category"] }
+			end
+		end
+		if expectation then 
+			object.event_data.expectation = { 
+				action = expectation.attr.action,
+				desc = expectation:get_child("Description") and expectation:get_child("Description"):get_text()
+			} 
+		end
+	elseif tag.name == "History" then
+		object.history = {}
+		for _, t in ipairs(tag.tags) do
+			object.history[#object.history + 1] = {
+				action = t.attr.action,
+				date = t:get_child("DateTime"):get_text(),
+				desc = t:get_chilld("Description"):get_text()
+			}
+		end
+	end
+end
+
+local function stanza_parser(stanza)
+	local object = {}
+	
+	if stanza:get_child("report", xmlns_inc) then
+		local report = st.clone(stanza):get_child("report", xmlns_inc):get_child("Incident", xmlns_iodef)
+		for _, tag in ipairs(report.tags) do do_tag_mapping(tag, object) end
+	elseif stanza:get_child("request", xmlns_inc) then
+		local request = st.clone(stanza):get_child("request", xmlns_inc):get_child("Incident", xmlns_iodef)
+		for _, tag in ipairs(request.tags) do do_tag_mapping(tag, object) end
+	elseif stanza:get_child("response", xmlns_inc) then
+		local response = st.clone(stanza):get_child("response", xmlns_inc):get_child("Incident", xmlns_iodef)
+		for _, tag in ipairs(response.tags) do do_tag_mapping(tag, object) end
+	end
+
+	return object
+end
+
+local function stanza_construct(id)
+	if not id then return nil
+	else
+		local object = incidents[id].data
+		local s_type = incidents[id].type
+		local stanza = st.iq():tag(s_type or "report", { xmlns = xmlns_inc })
+		stanza:tag("Incident", { xmlns = xmlns_iodef, purpose = incidents[id].purpose })
+			:tag("IncidentID", { name = object.id.name }):text(object.id.text):up()
+			:tag("StartTime"):text(object.start_time):up()
+			:tag("EndTime"):text(object.end_time):up()
+			:tag("ReportTime"):text(object.report_time):up()
+			:tag("Description", { ["xml:lang"] = object.desc.lang }):text(object.desc.text):up():up();
+		
+		local incident = stanza:get_child(s_type, xmlns_inc):get_child("Incident", xmlns_iodef)		
+
+		for _, contact in ipairs(object.contacts) do
+			incident:tag("Contact", { role = (contact.ext_role and "ext-role") or contact.role,
+						  ["ext-role"] = (contact.ext_role and contact.role) or nil,
+						  type = (contact.ext_type and "ext-type") or contact.type,
+						  ["ext-type"] = (contact.ext_type and contact.type) or nil })
+				:tag("Email"):text(contact.email):up()
+				:tag("Telephone"):text(contact.telephone):up()
+				:tag("PostalAddress"):text(contact.postaladdr):up()
+				:tag("AdditionalData")
+					:tag("jid", { xmlns = contact.xmlns }):text(contact.jid):up():up():up()
+	
+		end
+
+		incident:tag("RelatedActivity"):up();
+
+		for _, related in ipairs(object.relateds) do
+			incident:get_child("RelatedActivity")			
+				:tag("IncidentID", { name = related.name }):text(related.text):up();
+		end
+
+		incident:tag("Assessment")
+			:tag("Impact", { 
+				lang = object.assessment.lang,
+				severity = object.assessment.severity,
+				completion = object.assessment.completion,
+				type = object.assessment.type
+			}):up():up();
+
+		incident:tag("EventData")
+			:tag("Flow")
+				:tag("System", { category = "source" }):up()
+				:tag("System", { category = "target" }):up():up():up();
+
+		local e_data = incident:get_child("EventData")
+
+		local sources = e_data:get_child("Flow").tags[1]
+		local targets = e_data:get_child("Flow").tags[2]
+
+		for _, source in ipairs(object.event_data.sources) do
+			sources:tag("Node")
+				:tag("Address", { category = source.address.cat, ["ext-category"] = source.address.ext })
+					:text(source.address.text):up()
+				:tag("Counter", { type = source.counter.type, ["ext-type"] = source.counter.ext_type })
+					:text(source.counter.value):up():up();
+		end
+
+		for _, target in ipairs(object.event_data.targets) do
+			targets:tag("Node"):up() ; local node = targets.tags[#targets.tags]
+			for _, address in ipairs(target.addresses) do
+				node:tag("Address", { category = address.cat, ["ext-category"] = address.ext }):text(address.text):up();
+			end
+			node:tag("NodeRole", { category = target.noderole.cat, ["ext-category"] = target.noderole.ext }):up();
+		end
+
+		if object.event_data.expectation then
+			e_data:tag("Expectation", { action = object.event_data.expectation.action }):up();
+			if object.event_data.expectation.desc then
+				local expectation = e_data:get_child("Expectation")
+				expectation:tag("Description"):text(object.event_data.expectation.desc):up();
+			end
+		end
+
+		if object.history then
+			local history = incident:tag("History"):up();
+			
+			for _, item in ipairs(object.history) do
+				history:tag("HistoryItem", { action = item.action })
+					:tag("DateTime"):text(item.date):up()
+					:tag("Description"):text(item.desc):up():up();
+			end	
+		end
+
+		-- Sanitize contact empty tags
+		for _, tag in ipairs(incident) do
+			if tag.name == "Contact" then
+				for i, check in ipairs(tag) do
+					if (check.name == "Email" or check.name == "PostalAddress" or check.name == "Telephone") and
+					   not check:get_text() then
+						table.remove(tag, i) 
+					end
+				end	
+			end
+		end
+
+		return stanza
+	end
+end 
+
+local function report_handler(event)
+	local origin, stanza = event.origin, event.stanza
+
+	incidents:add(stanza, true)
+	return origin.send(st.reply(stanza))
+end
+
+local function inquiry_handler(event)
+	local origin, stanza = event.origin, event.stanza
+
+	local inc_id = stanza:get_child("inquiry", xmlns_inc):get_child("Incident", xmlns_iodef):get_child("IncidentID"):get_text()
+	if incidents[inc_id] then
+		local report_iq = stanza_construct(incidents[inc_id])
+		report_iq.attr.from = stanza.attr.to
+		report_iq.attr.to = stanza.attr.from
+		report_iq.attr.type = "set"
+
+		origin.send(st.reply(stanza))
+		return origin.send(report_iq)
+	else
+		return origin.send(st.error_reply(stanza))
+	end	
+end
+
+local function request_handler(event)
+	local origin, stanza = event.origin, event.stanza
+
+	local req_id = stanza:get_child("request", xmlns_inc):get_child("Incident", xmlns_iodef):get_child("IncidentID"):get_text()
+	if not incidents[req_id] then
+		return origin.send(st.error_reply(stanza))
+	else
+		return origin.send(st.reply(stanza))
+	end
+end
+
+local function response_handler(event)
+	local origin, stanza = event.origin, event.stanza
+
+	local res_id = stanza:get_child("response", xmlns_inc):get_child("Incident", xmlns_iodef):get_child("IncidentID"):get_text()
+	if incidents[res_id] then
+		incidents[res_id] = nil
+		incidents:add(stanza, true)
+		return origin.send(st.reply(stanza))
+	else
+		return origin.send(st.error_reply(stanza))
+	end
+end
+
+-- // Adhoc Commands //
+
+local function list_incidents_command_handler(self, data, state)
+	local list_incidents_layout = render_list(incidents)
+
+	if state then
+		if state.step == 1 then
+			if data.action == "cancel" then 
+				return { status = "canceled" }
+			elseif data.action == "back" then
+				return { status = "executing", actions = { "next", "cancel", default = "next" }, form = list_incident_layout }, {}
+			end
+
+			local single_incident_layout = state.form_layout
+			local fields = single_incident_layout:data(data.form)
+
+			if fields.response then
+				local iq_send = stanza_construct(incidents[state.id])
+
+				incidents[state.id].status = "closed"
+				module:send(iq_send)
+				return { status = "completed", info = "Response sent." }
+			else
+				return { status = "completed" }
+			end
+		else
+			if data.action == "cancel" then return { status = "canceled" } end
+			local fields = list_incidents_layout:data(data.form)
+
+			if fields.ids then
+				local single_incident_layout = render_single(incident[fields.ids])
+				return { status = "executing", actions = { "back", "cancel", "complete", default = "complete" }, form = single_incident_layout }, { step = 1, form_layout = single_incident_layout, id = fields.ids }
+			else
+				return { status = "completed", error = { message = "You need to select the report ID to continue." } }
+			end
+		end
+	else
+		return { status = "executing", actions = { "next", "cancel", default = "next" }, form = list_incidents_layout }, {}
+	end
+end
+
+local function send_inquiry_command_handler(self, data, state)
+	local send_inquiry_layout = dataforms_new{
+		title = "Send an inquiry about an incident report to a host";
+		instructions = "Please specify both the server host and the incident ID.";
+
+		{ name = "FORM_TYPE", type = "hidden", value = "http://jabber.org/protocol/commands" };
+		{ name = "server", type = "text-single", label = "Server to inquiry" };
+		{ name = "hostname", type = "text-single", label = "Involved incident host" };
+		{ name = "id", type = "text-single", label = "Incident ID" };
+	}
+
+	if state then
+		if data.action == "cancel" then return { status = "canceled" } end
+		local fields = send_inquiry_layout:data(data.form)
+
+		if not fields.hostname or not fields.id or not fields.server then
+			return { status = "completed", error = { message = "You must supply the server to quest, the involved incident host and the incident ID." } }
+		else
+			local iq_send = st.iq({ from = my_host, to = data.server, type = "get" })
+						:tag("inquiry", { xmlns = xmlns_inc })
+							:tag("Incident", { xmlns = xmlns_iodef, purpose = "traceback" })
+								:tag("IncidentID", { name = data.hostname }):text(fields.id):up():up():up()
+
+			module:send(iq_send)
+			return { status = "completed", info = "Inquiry sent, if an answer can be obtained from the remote server it'll be listed between incidents." }
+		end
+	else
+		return { status = "executing", form = send_inquiry_layout }, "executing"
+	end
+end
+
+local function rr_command_handler(self, data, state, formtype)
+	local send_layout = get_incident_layout(formtype)
+	local err_no_fields = { status = "completed", error = { message = "You need to fill all fields." } }
+	local err_proc = { status = "completed", error = { message = "There was an error processing your request, check out the syntax" } }
+
+	if state then
+		if data.action == "cancel" then return { status = "canceled" } end
+		local fields = send_layout:data(data.form)
+			
+		if fields.started and fields.ended and fields.reported and fields.contacts and
+		   fields.related and fields.impact and fields.sources and fields.target and
+		   fields.entity then
+			if formtype == "request" and not fields.expectation then return err_no_fields end
+			local id = incidents:new_object(fields, formtype)
+			if not id then return err_proc end
+
+			local stanza = stanza_construct(id)
+			stanza.attr.from = my_host
+			stanza.attr.to = fields.entity
+			module:send(stanza)
+
+			return { status = "completed" }
+		else
+			return err_no_fields
+		end	   
+	else
+		return { status = "executing", form = send_layout }, "executing"
+	end
+end
+
+local function send_report_command_handler(self, data, state)
+	return rr_command_handler(self, data, state, "report")
+end
+
+local function send_request_command_handler(self, data, state)
+	return rr_command_handler(self, data, state, "request")
+end
+
+local adhoc_new = module:require "adhoc".new
+local list_incidents_descriptor = adhoc_new("List Incidents", xmlns_inc.."#list", list_incidents_command_handler, "admin")
+local send_inquiry_descriptor = adhoc_new("Send Incident Inquiry", xmlns_inc.."#send_inquiry", send_inquiry_command_handler, "admin")
+local send_report_descriptor = adhoc_new("Send Incident Report", xmlns_inc.."#send_report", send_report_command_handler, "admin")
+local send_request_descriptor = adhoc_new("Send Incident Request", xmlns_inc.."#send_request", send_request_command_handler, "admin")
+module:provides("adhoc", list_incidents_descriptor)
+module:provides("adhoc", send_inquiry_descriptor)
+module:provides("adhoc", send_report_descriptor)
+module:provides("adhoc", send_request_descriptor)
+
+-- // Hooks //
+
+module:hook("iq-set/host/urn:xmpp:incident:2:report", report_handler)
+module:hook("iq-get/host/urn:xmpp:incident:2:inquiry", inquiry_handler)
+module:hook("iq-get/host/urn:xmpp:incident:2:request", request_handler)
+module:hook("iq-set/host/urn:xmpp:incident:2:response", response_handler)
+
+-- // Module Methods //
+
+module.load = function()
+	if datamanager.load("incidents", my_host, "incidents_store") then incidents = datamanager.load("incidents", my_host, "incidents_store") end
+	setmetatable(incidents, _inc_mt) ; incidents:init()
+end
+
+module.save = function()
+	return { incidents = incidents }
+end
+
+module.restore = function(data)
+	incidents = data.incidents or {}
+	setmetatable(incidents, _inc_mt) ; incidents:init()		
+end